What do I do if I receive a Penalty Charge Notice (PCN)?

Check the ticket to see the reason for its issue.  Then sign into your PaySmarti account and view your parking receipts to confirm details of the payment you have made. 

If you wish to challenge your Penalty Charge Notice (PCN) you must follow the instructions on the back of the PCN.

If you are challenging the PCN because you have paid using PaySmarti please provide copies of your PaySmarti parking receipts to the council or parking operator.  They will contact us to confirm details of your payment.

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